TERMS AND CONDITIONS
Pandora Distilling Co. ("we/us") reserves the right to make changes to this website (pandoradistillingco.com) and these terms and conditions at any time. These website terms and conditions constitute the entire agreement between you and us and shall supersede any and all preceding website terms or conditions included with any other pandoradistillingco.com transaction.
These terms and conditions (the "Terms and Conditions") govern the use of www.pandoradistillingco.com (the "Site"). This Site is owned and operated by Pandora Distilling Co.
By using this Site, you indicate that you have read and understand these Terms and Conditions and agree to abide by them at all times.
TERMS OF USE
The use of this website is operated by the policies, terms and conditions set out below. You accept these terms and conditions by visiting and continuing to use this website.
LIABILITY
All information provided on pandoradistillingco.com is for general information purposes. We do not make any warranties about completeness, reliability or accuracy of the information provided. We are not liable for any losses or damages created by this website or any website linked to or from this website.
INTELLECTUAL PROPERTY
This Site is owned and operated by Pandora Distilling Co. Unless otherwise specified, all materials appearing on this Site are the sole property of Pandora Distilling Co.
This includes, but is not limited to, images, text, logos, documents, downloadable files and anything that contributes to our Site's composition. No materials from this Site may be copied, reproduced, modified, republished, uploaded, posted, transmitted, or distributed in any form or by any means without prior written approval from Pandora Distilling Co.
All rights not expressly granted herein are reserved.
LINKS TO OTHER WEBSITES
Our Site contains links to third-party websites or services we do not own or control. Therefore, we are not responsible for the content, policies, or practices of any third-party website or service linked to our Site. You are responsible for reading the terms and conditions and privacy policies of these third-party websites before using them.
AGE RESTRICTIONS
The minimum age to use our Site is 18 years old. Using this Site, users agree that they are over 18 years old. We do not assume any legal responsibility for false statements about age.
ACCEPTABLE USE
As a user of Site, you agree to use our Site legally, not to use our Site for illegal purposes, and not to:
Harass or mistreat other users of our Site;
Violate the rights of other users of our Site;
Violate the intellectual property rights of the Site owners or any third party to the Site;
Hack into the account of another user of the Site;
Act in any way that could be considered fraudulent; or
Post any material that may be deemed inappropriate or offensive.
If we believe you are using our Site illegally or in a manner that violates these Terms and Conditions, we reserve the right to limit, suspend or terminate your access to our Site. We also reserve the right to take any legal steps necessary to prevent you from accessing our Site.
ACCOUNT
When you create an account on our Site, you agree to the following:
You are solely responsible for your account and the security and privacy of your account, including passwords or sensitive information attached to that account; and
All personal information you provide to us through your account is up to date, accurate, and truthful and that you will update your personal information if it changes.
We reserve the right to suspend or terminate your account if you are using our Site illegally or if you violate these Terms and Conditions.
TERMS OF SALE
By placing an order through pandoradistillingco.com, you accept these terms and conditions.
SALE OF GOODS
These Terms and Conditions govern the sale of goods available on our Site. The following goods are available on our Site:
Alcoholic Beverages;
Spirits;
Branded Merchandise and;
Candles
These Terms and Conditions apply to all the goods that are displayed on our Site at the time you access it. This includes all products listed as being out of stock. All information, descriptions, or images that we provide about our goods are as accurate as possible. However, we are not legally bound by such information, descriptions, or images as we cannot guarantee the accuracy of all goods we provide. You agree to purchase goods from our Site at your own risk.
ORDER ACCEPTANCE POLICY
We reserve the right to modify, reject or cancel your order whenever it becomes necessary. Upon cancellation of an order we will make all reasonable attempts to contact you using the details provided. If we cancel your order and have already processed your payment, we will give you a refund equal to the amount you paid. You agree that it is your responsibility to monitor your payment instrument to verify receipt of any refund.
THIRD-PARTY GOODS AND SERVICES
Our Site may offer goods and services from third parties. We cannot guarantee the quality or accuracy of goods and services made available by third parties on our Site.
SUBSCRIPTIONS
Your subscription automatically renews, and you will be automatically billed until we receive a notification that you want to cancel the subscription.
To cancel your subscription, please follow these steps: Free cancellation, provided you cancel before the next billing cycle. The remaining amount will not be refunded.
PAYMENTS
We accept the following payment methods on our Site:
Credit Card;
PayPal;
Debit; and
Afterpay.
When you provide us with your payment information, you authorise our use of and access to the payment instrument you have chosen to use. By providing us with your payment information, you authorise us to charge the amount due to this payment instrument.
If we believe your payment has violated any law or these Terms and Conditions, we reserve the right to cancel or reverse your transaction.
PRICING
Prices are subject to change without notice. All prices are quoted in Australian Dollars and all credit cards are charged in Australian Dollars.
SHIPPING AND DELIVERY
When you purchase goods from our Site, the goods will be delivered through one of the following methods:
Australia Post - Standard Tracking (2-5 Days) $7.00; or
Australia Post - Express Shipping (1-2 Days) $15.00.
Delivery will take place as soon as reasonably possible, depending on the delivery method selected. Delivery times may vary due to unforeseen circumstances. Please note that delivery times do not include weekends and public holidays.
You will be required to pay delivery charges in addition to the price for the goods you purchase unless otherwise specified with the use of a discount code or when utilizing "free shipping" offers.
DELIVERY ADDRESS
You are required to provide us with a complete and accurate delivery address, including the name of the recipient. We are not liable for the delivery of your goods to the wrong address or wrong person as a result of you providing us with inaccurate or incomplete information.
CHANGE OF ADDRESS
Please contact us immediately if you notice an error with your order details. We will attempt to rectify the issue prior to shipping. Pandora Distilling Co. cannot be held responsible for incorrectly entered shipping addresses and will not replace orders not delivered as a result of you entering an incorrect address.
ACCEPTANCE OF THE GOODS
The buyer is responsible for inspecting the goods for fault and notifying us within 3 working days of receiving the goods should there be a fault.
REFUNDS
Products
Refund requests must be made within 14 days after receipt of your goods.
We accept refund requests for goods sold on our Site for any of the following reasons:
Good is broken; or
Good does not match description.
RETURNS
Returns can be made in person at the following location(s): 19 Leeds Street, Rhodes, NSW, 2138.
Returns can be made by mail. To return a good by mail, follow the following procedure:
Returns must be in new condition with seals intact unless faulty. We recommend sending returns via registered post as we do not accept responsibility for lost items.
TYPOGRAPHICAL ERRORS
In the event a product is listed at an incorrect price or with incorrect information due to typographical error or error in pricing or product information, we shall have the right to refuse or cancel any orders placed for the product listed at the incorrect price.
We shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged.
If your credit card has already been charged for the purchase and your order is cancelled, we shall immediately issue a credit to your credit card account in the amount of the charge.
CONSUMER PROTECTION LAW
Where the Australian Consumer Law, Schedule 2 of the Competition and Consumer Act 2010, or any other consumer protection legislation in your jurisdiction applies and cannot be excluded, these Terms and Conditions will not limit your legal rights and remedies under that legislation. These Terms and Conditions will be read subject to the mandatory provisions of that legislation. If there is a conflict between these Terms and Conditions and that legislation, the mandatory provisions of the legislation will apply.
LIMITATION OF LIABILITY
Pandora Distilling Co. and our directors, officers, agents, employees, subsidiaries, and affiliates will not be liable for any actions, claims, losses, damages, liabilities and expenses, including legal fees from your use of the Site.
INDEMNITY
Except where prohibited by law, by using this Site you indemnify and hold harmless Pandora Distilling Co. and our directors, officers, agents, employees, subsidiaries, and affiliates from any actions, claims, losses, damages, liabilities and expenses including legal fees arising out of your use of our Site or your violation of these Terms and Conditions.
APPLICABLE LAW
These Terms and Conditions are governed by the laws of the State of New South Wales.
SEVERABILITY
If at any time any of the provisions set forth in these Terms and Conditions are found to be inconsistent or invalid under applicable laws, those provisions will be deemed void and will be removed from these Terms and Conditions. All other provisions will not be affected by the removal and the rest of these Terms and Conditions will still be considered valid.
CHANGES
These Terms and Conditions may be amended from time to time in order to maintain compliance with the law and to reflect any changes to the way we operate our Site and the way we expect users to behave on our Site. We will notify users by email of changes to these Terms and Conditions or post a notice on our Site.
CONTACT DETAILS
Please contact us if you have any questions or concerns. Our contact are as follows:
0429 230 880
hello@pandoradistillingco.com
19 Leeds Street, Rhodes, NSW, 2138
Effective Date: 15th day of January 2023